Wednesday, March 25, 2015

how to troubleshoot address book and group expansion in Lync

how to troubleshoot address book and group expansion in Lync


https://technet.microsoft.com/en-us/library/gg398194.aspx

https://technet.microsoft.com/en-us/library/dn743836.aspx

http://blog.ivangole.com/?p=387

http://www.msxfaq.de/lync/lyncab.htm



How to find which server is having issue in Lync Group Expansion
Step 1 :
Click on Lync Icon in system Tray by pressing ctrl+shift  and then click on configuration information . From below screenshot you will get expansion url : https://lablncint01.bsci.com:443/groupexpansion/service.svc. Which is pool url .
To find which front end server is having issue replace pool name with server name.  https://lablncfep01.bsci.bossci.com/groupexpansion/service.svc . Since our lablncfep01 is working fine you will be able to browse as below.
When you replace with fep02 server. You will get below error as fep02 is having issue.
Step 02:
You can use shell to test same thing as below:
$credential = Get-Credential "bsci\guptaa10"
Test-CsGroupExpansion -TargetFqdn "lablncpool01.bsci.lab.com" -GroupEmailAddress "BSCMessagingOffshore@bsci.lab.com" -UserSipAddress "sip:akshit.behl@bsci.lab.com" -UserCredential $credential

You can replace –TargetFqdn with server name (labncfep01.bsci.lab.com).  Result of successful and failure attached in below txt file.

Step 03:
Modify host file in C:\Windows\System32\drivers\etc
Add entry lablncint01 with each front end server IP and see in Lync Client if you are able to expand distribution Group and identify faulty server.


Friday, March 13, 2015

Lync Services name and display name

Lync Services name and display name


Running  RTCASMCU           Lync Server Application Sharing
Running  RTCATS             Lync Server Audio Test Service
Running  RTCAVMCU           Lync Server Audio/Video Conferencing
Running  RTCCAA             Lync Server Conferencing Attendant
Running  RTCCAS             Lync Server Conferencing Announcement
Running  RTCCPS             Lync Server Call Park
Running  RTCDATAMCU         Lync Server Web Conferencing
Running  RTCIMMCU           Lync Server IM Conferencing
Running  RTCMEDSRV          Lync Server Mediation
Running  RTCMEETINGMCU      Lync Server Web Conferencing Compat...
Running  RTCRGS             Lync Server Response Group
Running  RtcSrv             Lync Server Front-End
Running  MSSQL$RTCLOCAL     SQL Server (RTCLOCAL)
Running  RTCCDR             Lync Server Call Detail Recording
Running  RtcQms             Lync Server QoE Monitoring Service

Stopped  SQLAgent$RTCLOCAL  SQL Server Agent (RTCLOCAL)